Term and Conditions

Last Updated: [Date]

Welcome to American Eagle Online Shop! These Terms and Conditions govern your use of our website and services. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Introduction & Our Commitment

At American Eagle Online Shop, we’re dedicated to bringing you contemporary fashion that expresses your unique style. We understand that online shopping requires trust, which is why we’ve created these transparent terms to ensure your complete satisfaction with every interaction with our brand.

2. User Responsibilities & Account Terms

Your Obligations

• You must provide accurate and complete information when creating an account or placing an order
• You are responsible for maintaining the confidentiality of your account credentials
• You agree not to use our website for any unlawful purpose or in any way that might harm, disable, or overburden the site
• You must be at least 18 years old or have parental consent to make purchases

Account Security

You are responsible for all activities that occur under your account. Please notify us immediately at [email protected] if you suspect any unauthorized use of your account.

3. Products & Services Description

Our Fashion Collections

American Eagle Online Shop offers a diverse range of contemporary fashion items including:

• Clothing: AE77 Premium Tops, Graphic Tops, Bodysuits, Dresses, Hoodies & Sweatshirts, Jackets & Coats, Jeans, Joggers & Sweatpants, Jumpsuits & Rompers, Bottoms
• Footwear: Boots, Clogs & Mules, Flats & Loafers, Heels & Wedges
• Accessories: Accessories & Socks, Belts & Bags, Cold Weather Accessories, Hair Accessories, Hats, Jewelry

Product Information

We strive to display our products as accurately as possible. However, please note that:

• Colors may vary slightly due to monitor settings
• Product descriptions are provided for your convenience but we cannot guarantee complete accuracy
• All items are subject to availability

4. Ordering & Payment Terms

Placing an Order

When you place an order, you are making an offer to purchase which we may accept or decline at our discretion. Order confirmation does not constitute acceptance of your order.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Order Processing

We process all orders within 1-2 business days after payment confirmation. You’ll receive a shipping confirmation email with tracking information once your order is on its way.

Pricing & Currency

All prices are listed in US Dollars. We reserve the right to adjust prices at any time, though orders already placed will be honored at the price in effect at the time of purchase.

5. Shipping Information

Shipping Methods & Timeframes

• Standard Shipping: DHL or FedEx – $12.95 – 10-15 business days after dispatch
• Free Shipping: EMS – FREE on orders over $50 – 15-25 business days after dispatch

International Shipping

We ship worldwide (excluding most Asian countries and selected remote locations). International customers are responsible for any customs duties or import taxes applicable in their country.

Order Tracking

Once your order ships, you’ll receive a tracking number via email to monitor your package’s progress.

6. Returns & Exchanges

Return & Exchange Timeframe

We accept returns and exchanges within 15 days from the date you receive your items.

Return Conditions

To be eligible for return or exchange, items must be:

• Unworn and unwashed
• In original condition with all tags attached
• In the original packaging

Non-Returnable Items

Due to hygiene considerations, the following items cannot be returned or exchanged:

• Accessories & Socks
• Hair Accessories
• Bodysuits

Additionally, any items that show signs of wear, have been washed, or have removed tags cannot be returned.

Refund Information

• Refund Time: 5-7 business days after we receive your return
• Refund Method: Your original payment method
• Shipping Costs: Original shipping fees are non-refundable
• Exchange Shipping: We cover shipping costs for exchanges

Defective Items

We make exceptions for defective items. Please contact us immediately at [email protected] if you receive a damaged or defective product.

7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of American Eagle Online Shop or our licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from this site without our express written permission.

8. Limitation of Liability

American Eagle Online Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the site or products. Our total liability for any claim related to your use of the site or products shall not exceed the amount you paid for the products in question.

Force Majeure

We shall not be held responsible for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

9. Privacy & Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and safeguard your data.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our site shall be resolved in the state or federal courts located in Baltimore, Maryland.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after any changes constitutes your acceptance of the new Terms.

12. Contact Information

Thank you for choosing American Eagle Online Shop for your contemporary style needs. We appreciate your business and are committed to providing you with an exceptional shopping experience.